Holiday Inn Express & Suites Kelowna - East, an IHG Hotel

modern. the body lotion, shampoo, and condtioner are always in the same place and easy to use.the air coditioning was a godsend. the ice machine was very handy and we sure used it as the outdoor temps were in the mid 30s. the staff froze our icepacks overnight which was really nice.the morning breakfast was good and adequate.

Breakfast was amazing! Staff were excellent! Hotel was clean! Beds very comfortable. The rooms had a sliding door between entrance and bedroom area which blocked out any hallway noises. Restaurants in front of hotel were excellent! Hotel is right beside strip mall with Walmart and then there is a dollar store across the street for anything you may have forgot to pack. The reason I gave it an 8 not 10 was due to the first nite I was in room 214 which is overtop large exhaust fans which cut in and out all nite causing vibrations and loud noise in my room. Staff were very accommodating by moving me to a different room at 2am which was much better. Hotel did not give discount because I booked thru booking.com

I liked the Breakfast the most and because of this special employee, Mickey, we will be recommending this Hotel to our friends and family. Mickey is special, one of a kind. So friendly. We stayed at this Hotel because of the Spartan race. If the race is being held again in Kelowna, we will stay again & tell other racers to stay here to. Also, to go see Mickey at Breakfast time. Long live Mickey!!

Loved the hotel. Very clean. The room was cleaned every day. The towels were changed every day.The staff was super friendly. We were staying with a dog, and we got a treat every time we were in the lobby. The pool, the gym, everything was very clean , and my family and I enjoyed it every day. The hotel has washing and dryer machines and the ice machines. The location is AMAZING!!! Everything is super close. All the stores, the restaurants, coffee shops, Costco, superstore, Walmart, etc..... It takes only 10 min driving downtown from the hotel.

Convenient location. Newer building. Modern room. Clean room. Free parking. Kids enjoyed the pool. Really friendly staff, especially the staff at the complimentary breakfast.