Holiday Inn Express & Suites Kelowna - East by IHG

modern. the body lotion, shampoo, and condtioner are always in the same place and easy to use.the air coditioning was a godsend. the ice machine was very handy and we sure used it as the outdoor temps were in the mid 30s. the staff froze our icepacks overnight which was really nice.the morning breakfast was good and adequate.

Very clean and friendly staff. Mickey was just the best!...we have never felt so welcome and comfortable at any hotel He was probably the best part of our stay. God bless him!

Breakfast was amazing! Staff were excellent! Hotel was clean! Beds very comfortable. The rooms had a sliding door between entrance and bedroom area which blocked out any hallway noises. Restaurants in front of hotel were excellent! Hotel is right beside strip mall with Walmart and then there is a dollar store across the street for anything you may have forgot to pack. The reason I gave it an 8 not 10 was due to the first nite I was in room 214 which is overtop large exhaust fans which cut in and out all nite causing vibrations and loud noise in my room. Staff were very accommodating by moving me to a different room at 2am which was much better. Hotel did not give discount because I booked thru booking.com

The hotel is a new property in Kelowna near the airport. It does have the issues faced by many of the older hotels in Kelowna. Everything worked!! The rooms are clean, bright, and spacious. The breakfast was a hot buffet with sufficient options to eat.

The location and the rooms were big, and the breakfast was great. The beds were very comfortable, plus the pool was very clean. Thumbs up for the two guys (didn't get their names)from the kitchen; they were making us feel like we were at home. Overall, everything was awesome!